/* ==========================================================================
   PulseChat — Common Styles
   Shared across full-view, toggle widget, and client portal.
   ========================================================================== */

@font-face {
    font-family: 'Poppins';
    src: url('../../../../assets/fonts/poppins/Poppins-Regular.ttf') format('truetype');
    font-weight: 400;
    font-style: normal;
}

@font-face {
    font-family: 'Poppins';
    src: url('../../../../assets/fonts/poppins/Poppins-Medium.ttf') format('truetype');
    font-weight: 500;
    font-style: normal;
}

@font-face {
    font-family: 'Poppins';
    src: url('../../../../assets/fonts/poppins/Poppins-SemiBold.ttf') format('truetype');
    font-weight: 600;
    font-style: normal;
}

@font-face {
    font-family: 'Poppins';
    src: url('../../../../assets/fonts/poppins/Poppins-Bold.ttf') format('truetype');
    font-weight: 700;
    font-style: normal;
}

/* --------------------------------------------------------------------------
   CSS Custom Properties
   -------------------------------------------------------------------------- */
:root {
    --pc-brand: #546bf1;
    --pc-brand-hover: #4359d9;
    --pc-brand-light: rgba(84, 107, 241, .12);
    --pc-online: #2ecc71;
    --pc-away: #f39c12;
    --pc-busy: #e74c3c;
    --pc-offline: #95a5a6;
    --pc-danger: #e74c3c;
    --pc-success: #2ecc71;
    --pc-warning: #f39c12;
    --pc-star: #f1c40f;
    --pc-note-bg: #fef9e7;
    --pc-note-border: #f9e79f;
    --pc-radius-sm: 4px;
    --pc-radius-md: 8px;
    --pc-radius-lg: 16px;
    --pc-radius-full: 9999px;
    --pc-shadow-sm: 0 1px 3px rgba(0, 0, 0, .08);
    --pc-shadow-md: 0 4px 12px rgba(0, 0, 0, .12);
    --pc-shadow-lg: 0 8px 30px rgba(0, 0, 0, .18);
    --pc-transition: .2s ease;
    --pc-transition-slow: .35s ease;
    --pc-font: 'Poppins', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
    --pc-font-mono: "SFMono-Regular", Consolas, "Liberation Mono", Menlo, monospace;
}

/* --------------------------------------------------------------------------
   Status Dots
   -------------------------------------------------------------------------- */
.pulsechat-status-dot {
    display: inline-block;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    border: 2px solid #fff;
    flex-shrink: 0;
    -webkit-transition: background-color var(--pc-transition);
    transition: background-color var(--pc-transition);
}

.pulsechat-status-dot.online {
    background-color: var(--pc-online);
}

.pulsechat-status-dot.away {
    background-color: var(--pc-away);
}

.pulsechat-status-dot.busy {
    background-color: var(--pc-busy);
}

.pulsechat-status-dot.offline {
    background-color: var(--pc-offline);
}

/* Larger status dot variant */
.pulsechat-status-dot.lg {
    width: 14px;
    height: 14px;
}

/* --------------------------------------------------------------------------
   Status Icons (navbar / header)
   -------------------------------------------------------------------------- */
.pulsechat-status-icon {
    position: relative;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
}

.pulsechat-status-icon::after {
    content: "";
    position: absolute;
    bottom: 0;
    right: 0;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    border: 2px solid #fff;
    -webkit-transition: background-color var(--pc-transition);
    transition: background-color var(--pc-transition);
}

.pulsechat-status-icon.online::after {
    background-color: var(--pc-online);
}

.pulsechat-status-icon.away::after {
    background-color: var(--pc-away);
}

.pulsechat-status-icon.busy::after {
    background-color: var(--pc-busy);
}

.pulsechat-status-icon.offline::after {
    background-color: var(--pc-offline);
}

/* --------------------------------------------------------------------------
   Status Dropdown
   -------------------------------------------------------------------------- */
#pulsechat-status-dropdown {
    position: absolute;
    top: 100%;
    right: 0;
    z-index: 10500;
    min-width: 180px;
    padding: 6px 0;
    margin-top: 4px;
    background: #fff;
    border: 1px solid rgba(0, 0, 0, .08);
    border-radius: var(--pc-radius-md);
    box-shadow: var(--pc-shadow-md);
    opacity: 0;
    visibility: hidden;
    -webkit-transform: translateY(-8px);
    transform: translateY(-8px);
    -webkit-transition: opacity var(--pc-transition), transform var(--pc-transition), visibility var(--pc-transition);
    transition: opacity var(--pc-transition), transform var(--pc-transition), visibility var(--pc-transition);
}

#pulsechat-status-dropdown.open {
    opacity: 1;
    visibility: visible;
    -webkit-transform: translateY(0);
    transform: translateY(0);
}

#pulsechat-status-dropdown .status-option {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 16px;
    font-size: 13px;
    color: #333;
    cursor: pointer;
    -webkit-transition: background-color var(--pc-transition);
    transition: background-color var(--pc-transition);
}

#pulsechat-status-dropdown .status-option:hover {
    background-color: var(--pc-brand-light);
}

#pulsechat-status-dropdown .status-option .pulsechat-status-dot {
    border-color: transparent;
}

/* --------------------------------------------------------------------------
   Unread Badge
   -------------------------------------------------------------------------- */
.pulsechat-unread-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 20px;
    height: 20px;
    padding: 0 6px;
    font-size: 11px;
    font-weight: 700;
    line-height: 1;
    color: #fff;
    background-color: var(--pc-danger);
    border-radius: var(--pc-radius-full);
    -webkit-animation: pcBadgePop .3s ease;
    animation: pcBadgePop .3s ease;
}

.pulsechat-unread-badge:empty {
    display: none;
}

/* --------------------------------------------------------------------------
   Avatars
   -------------------------------------------------------------------------- */
.pulsechat-avatar {
    position: relative;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    overflow: hidden;
    background-color: var(--pc-brand-light);
    color: var(--pc-brand);
    font-weight: 600;
    flex-shrink: 0 !important;
    width: 32px;
    /* Default size */
    height: 32px;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
}

.pulsechat-avatar img,
.staff-profile-image-small,
.staff-profile-image-xs,
.notification-image {
    width: 100% !important;
    height: 100% !important;
    aspect-ratio: 1 / 1 !important;
    -o-object-fit: cover !important;
    object-fit: cover !important;
    border-radius: 50% !important;
    flex-shrink: 0 !important;
}

/* Size variants */
.pulsechat-avatar.xs,
.staff-profile-image-xs {
    width: 24px !important;
    height: 24px !important;
}

.pulsechat-avatar.sm,
.staff-profile-image-small,
.notification-image {
    width: 32px !important;
    height: 32px !important;
    font-size: 12px;
    padding: 0% !important;
}

.pulsechat-avatar,
.pulsechat-avatar.md {
    width: 40px;
    height: 40px;
    font-size: 14px;
}

.pulsechat-avatar.lg {
    width: 48px;
    height: 48px;
    font-size: 16px;
}

.pulsechat-avatar.xl {
    width: 64px;
    height: 64px;
    font-size: 20px;
}

/* Avatar with status dot overlay */
.pulsechat-avatar .pulsechat-status-dot {
    position: absolute;
    bottom: 0;
    right: 0;
}

/* --------------------------------------------------------------------------
   Message Type Badges
   -------------------------------------------------------------------------- */
.pulsechat-msg-badge {
    display: inline-block;
    padding: 2px 8px;
    font-size: 10px;
    font-weight: 600;
    letter-spacing: .4px;
    text-transform: uppercase;
    border-radius: var(--pc-radius-full);
    line-height: 1.6;
}

.pulsechat-msg-badge.note {
    background-color: var(--pc-note-bg);
    color: #b7950b;
    border: 1px solid var(--pc-note-border);
}

.pulsechat-msg-badge.file {
    background-color: rgba(84, 107, 241, .1);
    color: var(--pc-brand);
}

.pulsechat-msg-badge.image {
    background-color: rgba(46, 204, 113, .1);
    color: #1e8449;
}

.pulsechat-msg-badge.voice {
    background-color: rgba(243, 156, 18, .1);
    color: #b7950b;
}

/* --------------------------------------------------------------------------
   Typing Indicator (three bouncing dots)
   -------------------------------------------------------------------------- */
.pulsechat-typing {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 8px 14px;
    background: #eef0f3;
    border-radius: 18px;
}

.pulsechat-typing span {
    display: block;
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background-color: #90949c;
    -webkit-animation: pcTypingBounce 1.4s infinite ease-in-out both;
    animation: pcTypingBounce 1.4s infinite ease-in-out both;
}

.pulsechat-typing span:nth-child(1) {
    -webkit-animation-delay: 0s;
    animation-delay: 0s;
}

.pulsechat-typing span:nth-child(2) {
    -webkit-animation-delay: .16s;
    animation-delay: .16s;
}

.pulsechat-typing span:nth-child(3) {
    -webkit-animation-delay: .32s;
    animation-delay: .32s;
}

@-webkit-keyframes pcTypingBounce {

    0%,
    80%,
    100% {
        -webkit-transform: scale(0);
        transform: scale(0);
    }

    40% {
        -webkit-transform: scale(1);
        transform: scale(1);
    }
}

@keyframes pcTypingBounce {

    0%,
    80%,
    100% {
        -webkit-transform: scale(0);
        transform: scale(0);
    }

    40% {
        -webkit-transform: scale(1);
        transform: scale(1);
    }
}

/* --------------------------------------------------------------------------
   Emoji Picker Wrapper
   -------------------------------------------------------------------------- */
.pulsechat-emoji-picker {
    position: absolute;
    bottom: 100%;
    right: 0;
    z-index: 10600;
    margin-bottom: 8px;
    background: #fff;
    border: 1px solid rgba(0, 0, 0, .08);
    border-radius: var(--pc-radius-md);
    box-shadow: var(--pc-shadow-lg);
    overflow: hidden;
    opacity: 0;
    visibility: hidden;
    -webkit-transform: translateY(10px) scale(.96);
    transform: translateY(10px) scale(.96);
    -webkit-transition: opacity var(--pc-transition), transform var(--pc-transition), visibility var(--pc-transition);
    transition: opacity var(--pc-transition), transform var(--pc-transition), visibility var(--pc-transition);
}

.pulsechat-emoji-picker.open {
    opacity: 1;
    visibility: visible;
    -webkit-transform: translateY(0) scale(1);
    transform: translateY(0) scale(1);
}

/* --------------------------------------------------------------------------
   Custom Scrollbar
   -------------------------------------------------------------------------- */
.pulsechat-scroll::-webkit-scrollbar {
    width: 6px;
}

.pulsechat-scroll::-webkit-scrollbar-track {
    background: transparent;
}

.pulsechat-scroll::-webkit-scrollbar-thumb {
    background-color: rgba(0, 0, 0, .15);
    border-radius: 3px;
}

.pulsechat-scroll::-webkit-scrollbar-thumb:hover {
    background-color: rgba(0, 0, 0, .25);
}

/* Firefox */
.pulsechat-scroll {
    scrollbar-width: thin;
    scrollbar-color: rgba(0, 0, 0, .15) transparent;
}

/* --------------------------------------------------------------------------
   Link Preview Card
   -------------------------------------------------------------------------- */
.pulsechat-link-preview {
    display: flex;
    gap: 12px;
    max-width: 360px;
    margin-top: 6px;
    padding: 10px 12px;
    background: rgba(0, 0, 0, .03);
    border-left: 3px solid var(--pc-brand);
    border-radius: 0 var(--pc-radius-sm) var(--pc-radius-sm) 0;
    text-decoration: none;
    color: inherit;
    -webkit-transition: background-color var(--pc-transition);
    transition: background-color var(--pc-transition);
}

.pulsechat-link-preview:hover {
    background: rgba(0, 0, 0, .06);
    text-decoration: none;
    color: inherit;
}

.pulsechat-link-preview-thumb {
    width: 56px;
    height: 56px;
    border-radius: var(--pc-radius-sm);
    -o-object-fit: cover;
    object-fit: cover;
    flex-shrink: 0;
}

.pulsechat-link-preview-body {
    overflow: hidden;
}

.pulsechat-link-preview-title {
    font-size: 13px;
    font-weight: 600;
    margin: 0 0 2px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.pulsechat-link-preview-desc {
    font-size: 12px;
    color: #8e8e93;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
    margin: 0;
}

.pulsechat-link-preview-url {
    font-size: 11px;
    color: #b0b0b0;
    margin-top: 2px;
}

/* --------------------------------------------------------------------------
   Audio Player Mini
   -------------------------------------------------------------------------- */
.pulsechat-audio-player {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 12px;
    background: rgba(0, 0, 0, .04);
    border-radius: var(--pc-radius-lg);
    min-width: 200px;
    max-width: 280px;
}

.pulsechat-audio-player .play-btn {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    border: none;
    background: var(--pc-brand);
    color: #fff;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    -webkit-transition: background-color var(--pc-transition), transform var(--pc-transition);
    transition: background-color var(--pc-transition), transform var(--pc-transition);
}

.pulsechat-audio-player .play-btn:hover {
    background: var(--pc-brand-hover);
    -webkit-transform: scale(1.05);
    transform: scale(1.05);
}

.pulsechat-audio-player .waveform {
    flex: 1;
    height: 28px;
    background: repeating-linear-gradient(90deg,
            rgba(84, 107, 241, .25) 0px,
            rgba(84, 107, 241, .25) 2px,
            transparent 2px,
            transparent 4px);
    border-radius: 4px;
    position: relative;
    overflow: hidden;
}

.pulsechat-audio-player .waveform .progress {
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    background: rgba(84, 107, 241, .45);
    border-radius: 4px;
    -webkit-transition: width .1s linear;
    transition: width .1s linear;
}

.pulsechat-audio-player .duration {
    font-size: 11px;
    color: #8e8e93;
    flex-shrink: 0;
    min-width: 34px;
    text-align: right;
}

/* --------------------------------------------------------------------------
   Loader
   -------------------------------------------------------------------------- */
.pulsechat-loader {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 40px 0;
}

.pulsechat-loader::after {
    content: "";
    width: 32px;
    height: 32px;
    border: 3px solid rgba(84, 107, 241, .2);
    border-top-color: var(--pc-brand);
    border-radius: 50%;
    -webkit-animation: pcSpin .7s linear infinite;
    animation: pcSpin .7s linear infinite;
}

.pulsechat-loader.sm::after {
    width: 18px;
    height: 18px;
    border-width: 2px;
}

/* --------------------------------------------------------------------------
   No Messages Placeholder
   -------------------------------------------------------------------------- */
.pulsechat-no-messages {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    flex: 1;
    padding: 40px 20px;
    color: #b0b0b0;
    text-align: center;
}

.pulsechat-no-messages i,
.pulsechat-no-messages svg {
    font-size: 48px;
    margin-bottom: 16px;
    opacity: .4;
}

.pulsechat-no-messages p {
    margin: 0;
    font-size: 14px;
    max-width: 240px;
}

/* --------------------------------------------------------------------------
   System Message
   -------------------------------------------------------------------------- */
.pulsechat-system-message {
    display: flex;
    justify-content: center;
    padding: 12px 20px;
}

.pulsechat-system-message span {
    display: inline-block;
    padding: 4px 14px;
    font-size: 12px;
    color: #8e8e93;
    background: rgba(0, 0, 0, .04);
    border-radius: var(--pc-radius-full);
}

/* --------------------------------------------------------------------------
   Reaction Chips
   -------------------------------------------------------------------------- */
.pulsechat-reactions {
    display: flex;
    flex-wrap: wrap;
    gap: 4px;
    margin-top: 4px;
}

.pulsechat-reaction {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 2px 8px;
    font-size: 12px;
    background: rgba(0, 0, 0, .05);
    border: 1px solid rgba(0, 0, 0, .06);
    border-radius: var(--pc-radius-full);
    cursor: pointer;
    -webkit-transition: background-color var(--pc-transition), border-color var(--pc-transition);
    transition: background-color var(--pc-transition), border-color var(--pc-transition);
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
}

.pulsechat-reaction:hover {
    background: rgba(84, 107, 241, .1);
    border-color: rgba(84, 107, 241, .2);
}

.pulsechat-reaction.active {
    background: var(--pc-brand-light);
    border-color: var(--pc-brand);
    color: var(--pc-brand);
}

.pulsechat-reaction .emoji {
    font-size: 14px;
    line-height: 1;
}

.pulsechat-reaction .count {
    font-size: 11px;
    font-weight: 600;
    line-height: 1;
}

/* --------------------------------------------------------------------------
   Starred Message Indicator
   -------------------------------------------------------------------------- */
.pulsechat-starred {
    position: relative;
}

.pulsechat-starred::before {
    content: "\2605";
    position: absolute;
    top: -4px;
    right: -4px;
    font-size: 12px;
    color: var(--pc-star);
    filter: drop-shadow(0 1px 1px rgba(0, 0, 0, .15));
    -webkit-animation: pcStarPop .3s ease;
    animation: pcStarPop .3s ease;
}

/* --------------------------------------------------------------------------
   Pinned Message Bar
   -------------------------------------------------------------------------- */
.pulsechat-pinned-bar {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 16px;
    background: var(--pc-brand-light);
    border-bottom: 1px solid rgba(84, 107, 241, .15);
    font-size: 13px;
    color: #333;
    cursor: pointer;
    -webkit-transition: background-color var(--pc-transition);
    transition: background-color var(--pc-transition);
}

.pulsechat-pinned-bar:hover {
    background: rgba(84, 107, 241, .18);
}

.pulsechat-pinned-bar .pin-icon {
    color: var(--pc-brand);
    font-size: 15px;
    flex-shrink: 0;
}

.pulsechat-pinned-bar .pin-text {
    flex: 1;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.pulsechat-pinned-bar .pin-close {
    background: none;
    border: none;
    color: #8e8e93;
    cursor: pointer;
    padding: 2px;
    line-height: 1;
    font-size: 16px;
    flex-shrink: 0;
    -webkit-transition: color var(--pc-transition);
    transition: color var(--pc-transition);
}

.pulsechat-pinned-bar .pin-close:hover {
    color: #333;
}

/* --------------------------------------------------------------------------
   Reply-To Preview Bar
   -------------------------------------------------------------------------- */
.pulsechat-reply-preview {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 16px;
    background: #f7f8fa;
    border-left: 3px solid var(--pc-brand);
    border-radius: 0;
    font-size: 13px;
}

.pulsechat-reply-preview .reply-author {
    font-weight: 600;
    color: var(--pc-brand);
    margin-right: 4px;
}

.pulsechat-reply-preview .reply-text {
    flex: 1;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    color: #666;
}

.pulsechat-reply-preview .reply-close {
    background: none;
    border: none;
    color: #8e8e93;
    cursor: pointer;
    padding: 2px;
    line-height: 1;
    font-size: 16px;
    flex-shrink: 0;
    -webkit-transition: color var(--pc-transition);
    transition: color var(--pc-transition);
}

.pulsechat-reply-preview .reply-close:hover {
    color: #333;
}

/* Inline reply block inside a message bubble */
.pulsechat-reply-block {
    padding: 6px 10px;
    margin-bottom: 6px;
    background: rgba(0, 0, 0, .05);
    border-left: 3px solid var(--pc-brand);
    border-radius: 0 var(--pc-radius-sm) var(--pc-radius-sm) 0;
    font-size: 12px;
    cursor: pointer;
}

.pulsechat-reply-block .reply-author {
    font-weight: 600;
    color: var(--pc-brand);
    margin-bottom: 1px;
}

.pulsechat-reply-block .reply-text {
    color: #8e8e93;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* --------------------------------------------------------------------------
   Message Options Dropdown
   -------------------------------------------------------------------------- */
.pulsechat-msg-options {
    position: absolute;
    top: 50%;
    z-index: 10400;
    -webkit-transform: translateY(-50%);
    transform: translateY(-50%);
    opacity: 0;
    visibility: hidden;
    -webkit-transition: opacity var(--pc-transition), visibility var(--pc-transition);
    transition: opacity var(--pc-transition), visibility var(--pc-transition);
}

.pulsechat-msg-options.left {
    right: 100%;
    margin-right: 4px;
}

.pulsechat-msg-options.right {
    left: 100%;
    margin-left: 4px;
}

.pulsechat-msg-wrap:hover .pulsechat-msg-options,
.pulsechat-msg-options.open {
    opacity: 1;
    visibility: visible;
}

.pulsechat-msg-options .options-toggle {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: #fff;
    border: 1px solid rgba(0, 0, 0, .08);
    color: #8e8e93;
    cursor: pointer;
    box-shadow: var(--pc-shadow-sm);
    -webkit-transition: background-color var(--pc-transition), color var(--pc-transition);
    transition: background-color var(--pc-transition), color var(--pc-transition);
    font-size: 14px;
}

.pulsechat-msg-options .options-toggle:hover {
    background: var(--pc-brand-light);
    color: var(--pc-brand);
}

.pulsechat-msg-options .options-menu {
    position: absolute;
    top: 100%;
    min-width: 160px;
    padding: 4px 0;
    margin-top: 4px;
    background: #fff;
    border: 1px solid rgba(0, 0, 0, .08);
    border-radius: var(--pc-radius-md);
    box-shadow: var(--pc-shadow-md);
    opacity: 0;
    visibility: hidden;
    -webkit-transform: translateY(-4px);
    transform: translateY(-4px);
    -webkit-transition: opacity var(--pc-transition), transform var(--pc-transition), visibility var(--pc-transition);
    transition: opacity var(--pc-transition), transform var(--pc-transition), visibility var(--pc-transition);
}

.pulsechat-msg-options .options-menu.open {
    opacity: 1;
    visibility: visible;
    -webkit-transform: translateY(0);
    transform: translateY(0);
}

.pulsechat-msg-options .options-menu.drop-left {
    right: 0;
}

.pulsechat-msg-options .options-menu.drop-right {
    left: 0;
}

.pulsechat-msg-options .options-menu li {
    list-style: none;
}

.pulsechat-msg-options .options-menu a,
.pulsechat-msg-options .options-menu button {
    display: flex;
    align-items: center;
    gap: 8px;
    width: 100%;
    padding: 7px 14px;
    font-size: 13px;
    color: #333;
    background: none;
    border: none;
    cursor: pointer;
    text-align: left;
    -webkit-transition: background-color var(--pc-transition);
    transition: background-color var(--pc-transition);
}

.pulsechat-msg-options .options-menu a:hover,
.pulsechat-msg-options .options-menu button:hover {
    background: var(--pc-brand-light);
}

.pulsechat-msg-options .options-menu a.danger,
.pulsechat-msg-options .options-menu button.danger {
    color: var(--pc-danger);
}

/* --------------------------------------------------------------------------
   Animations & Keyframes
   -------------------------------------------------------------------------- */
@-webkit-keyframes pcFadeIn {
    from {
        opacity: 0;
    }

    to {
        opacity: 1;
    }
}

@keyframes pcFadeIn {
    from {
        opacity: 0;
    }

    to {
        opacity: 1;
    }
}

@-webkit-keyframes pcSlideInUp {
    from {
        opacity: 0;
        -webkit-transform: translateY(20px);
        transform: translateY(20px);
    }

    to {
        opacity: 1;
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }
}

@keyframes pcSlideInUp {
    from {
        opacity: 0;
        -webkit-transform: translateY(20px);
        transform: translateY(20px);
    }

    to {
        opacity: 1;
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }
}

@-webkit-keyframes pcSlideInRight {
    from {
        opacity: 0;
        -webkit-transform: translateX(30px);
        transform: translateX(30px);
    }

    to {
        opacity: 1;
        -webkit-transform: translateX(0);
        transform: translateX(0);
    }
}

@keyframes pcSlideInRight {
    from {
        opacity: 0;
        -webkit-transform: translateX(30px);
        transform: translateX(30px);
    }

    to {
        opacity: 1;
        -webkit-transform: translateX(0);
        transform: translateX(0);
    }
}

@-webkit-keyframes pcSlideInLeft {
    from {
        opacity: 0;
        -webkit-transform: translateX(-30px);
        transform: translateX(-30px);
    }

    to {
        opacity: 1;
        -webkit-transform: translateX(0);
        transform: translateX(0);
    }
}

@keyframes pcSlideInLeft {
    from {
        opacity: 0;
        -webkit-transform: translateX(-30px);
        transform: translateX(-30px);
    }

    to {
        opacity: 1;
        -webkit-transform: translateX(0);
        transform: translateX(0);
    }
}

@-webkit-keyframes pcShake {

    0%,
    100% {
        -webkit-transform: translateX(0);
        transform: translateX(0);
    }

    20% {
        -webkit-transform: translateX(-6px);
        transform: translateX(-6px);
    }

    40% {
        -webkit-transform: translateX(6px);
        transform: translateX(6px);
    }

    60% {
        -webkit-transform: translateX(-4px);
        transform: translateX(-4px);
    }

    80% {
        -webkit-transform: translateX(4px);
        transform: translateX(4px);
    }
}

@keyframes pcShake {

    0%,
    100% {
        -webkit-transform: translateX(0);
        transform: translateX(0);
    }

    20% {
        -webkit-transform: translateX(-6px);
        transform: translateX(-6px);
    }

    40% {
        -webkit-transform: translateX(6px);
        transform: translateX(6px);
    }

    60% {
        -webkit-transform: translateX(-4px);
        transform: translateX(-4px);
    }

    80% {
        -webkit-transform: translateX(4px);
        transform: translateX(4px);
    }
}

@-webkit-keyframes pcBadgePop {
    0% {
        -webkit-transform: scale(0);
        transform: scale(0);
    }

    60% {
        -webkit-transform: scale(1.15);
        transform: scale(1.15);
    }

    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
    }
}

@keyframes pcBadgePop {
    0% {
        -webkit-transform: scale(0);
        transform: scale(0);
    }

    60% {
        -webkit-transform: scale(1.15);
        transform: scale(1.15);
    }

    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
    }
}

@-webkit-keyframes pcStarPop {
    0% {
        -webkit-transform: scale(0) rotate(-30deg);
        transform: scale(0) rotate(-30deg);
    }

    60% {
        -webkit-transform: scale(1.3) rotate(5deg);
        transform: scale(1.3) rotate(5deg);
    }

    100% {
        -webkit-transform: scale(1) rotate(0);
        transform: scale(1) rotate(0);
    }
}

@keyframes pcStarPop {
    0% {
        -webkit-transform: scale(0) rotate(-30deg);
        transform: scale(0) rotate(-30deg);
    }

    60% {
        -webkit-transform: scale(1.3) rotate(5deg);
        transform: scale(1.3) rotate(5deg);
    }

    100% {
        -webkit-transform: scale(1) rotate(0);
        transform: scale(1) rotate(0);
    }
}

@-webkit-keyframes pcSpin {
    to {
        -webkit-transform: rotate(360deg);
        transform: rotate(360deg);
    }
}

@keyframes pcSpin {
    to {
        -webkit-transform: rotate(360deg);
        transform: rotate(360deg);
    }
}

@-webkit-keyframes pcPulse {
    0% {
        box-shadow: 0 0 0 0 rgba(84, 107, 241, .4);
    }

    100% {
        box-shadow: 0 0 0 12px rgba(84, 107, 241, 0);
    }
}

@keyframes pcPulse {
    0% {
        box-shadow: 0 0 0 0 rgba(84, 107, 241, .4);
    }

    100% {
        box-shadow: 0 0 0 12px rgba(84, 107, 241, 0);
    }
}

/* Utility animation classes */
.pc-animate-fadeIn {
    -webkit-animation: pcFadeIn .3s ease;
    animation: pcFadeIn .3s ease;
}

.pc-animate-slideInUp {
    -webkit-animation: pcSlideInUp .3s ease;
    animation: pcSlideInUp .3s ease;
}

.pc-animate-slideInRight {
    -webkit-animation: pcSlideInRight .3s ease;
    animation: pcSlideInRight .3s ease;
}

.pc-animate-slideInLeft {
    -webkit-animation: pcSlideInLeft .3s ease;
    animation: pcSlideInLeft .3s ease;
}

.pc-animate-shake {
    -webkit-animation: pcShake .5s ease;
    animation: pcShake .5s ease;
}

/* --------------------------------------------------------------------------
   Utility Helpers
   -------------------------------------------------------------------------- */
.pulsechat-truncate {
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.pulsechat-hidden {
    display: none !important;
}

.pulsechat-sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    border: 0;
}

/* --------------------------------------------------------------------------
   Toast Notifications (bottom-right push style)
   -------------------------------------------------------------------------- */
#pulsechat-toast-container {
    position: fixed;
    bottom: 20px;
    right: 20px;
    z-index: 999999;
    display: flex;
    flex-direction: column-reverse;
    gap: 10px;
    max-width: 380px;
    pointer-events: none;
}

.pc-toast {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 14px 16px;
    background: #fff;
    border-radius: 12px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, .15), 0 2px 8px rgba(0, 0, 0, .08);
    pointer-events: all;
    cursor: pointer;
    -webkit-transition: transform .3s ease, opacity .3s ease;
    transition: transform .3s ease, opacity .3s ease;
    -webkit-transform: translateX(0);
    transform: translateX(0);
    opacity: 1;
    overflow: hidden;
    border-left: 4px solid var(--pc-brand, #546bf1);
    min-width: 320px;
}

.pc-toast-enter {
    -webkit-transform: translateX(120%);
    transform: translateX(120%);
    opacity: 0;
}

.pc-toast-exit {
    -webkit-transform: translateX(120%);
    transform: translateX(120%);
    opacity: 0;
}

.pc-toast:hover {
    box-shadow: 0 10px 40px rgba(0, 0, 0, .2), 0 4px 12px rgba(0, 0, 0, .1);
}

.pc-toast-icon {
    flex-shrink: 0;
}

.pc-toast-avatar {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    object-fit: cover;
}

.pc-toast-avatar-placeholder {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    background: var(--pc-brand-light, #eef0ff);
    color: var(--pc-brand, #546bf1);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
}

.pc-toast-content {
    flex: 1;
    min-width: 0;
}

.pc-toast-title {
    font-size: 14px;
    font-weight: 600;
    color: #1a1a1a;
    margin-bottom: 2px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.pc-toast-body {
    font-size: 13px;
    color: #6c6c70;
    line-height: 1.4;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.pc-toast-close {
    position: absolute;
    top: 8px;
    right: 10px;
    background: none;
    border: none;
    color: #aaa;
    font-size: 18px;
    line-height: 1;
    cursor: pointer;
    padding: 0 4px;
    -webkit-transition: color .15s ease;
    transition: color .15s ease;
}

.pc-toast-close:hover {
    color: #333;
}

/* Dark mode override */
body.pulsechat-dark .pc-toast {
    background: #1e2a38;
    border-left-color: var(--pc-brand, #546bf1);
    box-shadow: 0 8px 32px rgba(0, 0, 0, .4), 0 2px 8px rgba(0, 0, 0, .2);
}

body.pulsechat-dark .pc-toast-title {
    color: #ecf0f1;
}

body.pulsechat-dark .pc-toast-body {
    color: #bdc3c7;
}

body.pulsechat-dark .pc-toast-close {
    color: #7f8c8d;
}

body.pulsechat-dark .pc-toast-close:hover {
    color: #ecf0f1;
}

/* Mobile: full-width toast */
@media (max-width: 480px) {
    #pulsechat-toast-container {
        left: 10px;
        right: 10px;
        bottom: 10px;
        max-width: none;
    }

    .pc-toast {
        min-width: 0;
    }
}